Matchmaking Error Code 1 Fortnite 2021: Troubleshooting and Solutions

Matchmaking error code 1 in Fortnite is typically a sign that there’s an issue with your connection to Epic Games’ servers. The most common fix involves restarting your game and network equipment.

What this error means

When you encounter “Matchmaking Error Code 1” in Fortnite, it generally indicates a problem with how your game client is communicating with Fortnite’s matchmaking servers. This could be due to a temporary glitch, a network issue on your end, or a problem on Epic Games’ side.

Common Symptoms

Besides the error code itself, you might experience:

Unable to join lobbies or start matches.
Friends appearing offline or unable to join parties.
Slow loading times within the game.
Other connectivity-related issues.

Likely Causes

Several factors can contribute to matchmaking error code 1:

Temporary Server Issues: Epic Games’ servers can sometimes experience maintenance or unexpected problems.
Internet Connection Problems: An unstable or interrupted internet connection is a primary culprit. This includes issues with your Wi-Fi signal, modem, or router.
Game Client Glitches: The Fortnite game itself might have a temporary hiccup that prevents proper connection.
Network Congestion: If many users are trying to access the servers simultaneously, it can lead to connection difficulties.
Firewall or Antivirus Interference: Security software on your device can sometimes block Fortnite’s connection to the servers.
Outdated Game Version: While less common for this specific error, ensuring your game is updated is always good practice.

How to fix it

Here’s a step-by-step guide to resolving matchmaking error code 1, starting with the simplest solutions:

Restart Fortnite:

Completely close the Fortnite application and relaunch it. This is the quickest way to resolve temporary glitches within the game itself.
- For PC: Ensure you fully exit the game through the game menu or task manager.
- For Consoles: Fully close the game application from the console’s system menu.
Restart Your Network Equipment:

This is a crucial step for almost any connection-related error. It refreshes your connection to your Internet Service Provider (ISP) and can resolve many minor network hiccups.
1. Unplug both your modem and your router from the power outlet.
2. Wait for at least 60 seconds.
3. Plug your modem back in first and wait for its lights to stabilize (usually 1-2 minutes).
4. Plug your router back in and wait for its lights to stabilize.
5. Once your network is back online, launch Fortnite again.
Check Your Internet Connection:

Ensure your internet is stable and performing as expected. Try loading a few different websites or running an internet speed test on another device connected to the same network.
- If using Wi-Fi, try moving closer to the router or consider a wired Ethernet connection for better stability.
- If you notice significantly slow speeds or frequent disconnections, contact your ISP.
Verify Game Files (PC):

If you’re playing on PC via the Epic Games Launcher, corrupted or missing game files can cause issues. You can verify them through the launcher.
1. Open the Epic Games Launcher.
2. Go to your “Library.”
3. Find Fortnite, click on the three dots next to it, and select “Verify.”
4. Let the process complete; it will download and repair any problematic files.
Check Fortnite Server Status:

Sometimes, the problem isn’t on your end. Epic Games often announces server issues or maintenance on their official social media channels or status pages.
- Look for official Fortnite Twitter accounts or the Epic Games status page.
Temporarily Disable Firewall/Antivirus:

As a troubleshooting step, temporarily disabling your firewall or antivirus software can help determine if they are blocking Fortnite’s connection. Remember to re-enable them immediately after testing.

The exact steps for disabling these vary by software. Consult your antivirus or firewall’s documentation if you’re unsure. If disabling them resolves the issue, you’ll need to add an exception for Fortnite within your security software’s settings.
Flush Your DNS Cache:

A stale DNS cache can sometimes cause connectivity problems.
- On Windows: Open Command Prompt as an administrator, type ipconfig /flushdns and press Enter.
- On macOS: Open Terminal and type sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder and press Enter. You may need to enter your administrator password.

When to contact support or a professional

If you have tried all the troubleshooting steps above and are still experiencing matchmaking error code 1, it might be time to reach out for further assistance.

Epic Games Support: If server issues are suspected or confirmed, or if you suspect a problem with your Epic Games account.
Your Internet Service Provider (ISP): If you consistently experience slow internet speeds, disconnections, or if multiple devices on your network are having trouble connecting to online services.

FAQ

Q1: Is Matchmaking Error Code 1 a common Fortnite error?

Yes, it’s a relatively common error code that players encounter, usually related to connectivity. It’s often a temporary issue that can be resolved with the basic troubleshooting steps.

Q2: Can this error affect my progress or account?

No, matchmaking error code 1 itself does not corrupt your game progress or put your account at risk. It’s purely a connectivity issue preventing you from joining games.

Q3: I’m on PlayStation/Xbox. How do I restart my console properly?

For most PlayStation and Xbox consoles, you can restart the game by highlighting it on the dashboard, pressing the Options button (PlayStation) or Menu button (Xbox), and selecting “Close Application” or “Quit Game.” Then, you can relaunch it. For a full console restart, you can usually hold down the power button until the console fully shuts down, then turn it back on.

Q4: What if the error persists after trying everything?

If you’ve exhausted all the steps, it’s highly probable that the issue is either with Epic Games’ servers or with your internet service. Contacting your ISP or Epic Games Support is the next logical step.